AccuGlide Saws Blog

The best little stone fab blog on the block, providing stone fabrication articles and videos, as well as information on AccuGlide stone fab tools and products.

Oct01

Start-Up Guide #10: The Right Equipment Start-Up Guide #10: The Right Equipment

Andrea Johnson

Andrea Johnson

Start-Up Guides | Stone Fabrication Tips

Congratulations! You've reached the last of our 10 part series of Start-Up Guides. So, how are you feeling so far? Are you ready to jump in and start your new shop or stone countertop division?

Oct01

Start-Up Guide #9: Perfecting Installations Start-Up Guide #9: Perfecting Installations

Andrea Johnson

Andrea Johnson

Customer Service Tips | Start-Up Guides

The last thing your customer remembers is the installation. If the install goes smooth and the countertops are the best quality then you’re set; you’ll get that 5 star review!

Oct01

Start-Up Guide #8: Dealing With Customer Service Issues Start-Up Guide #8: Dealing With Customer Service Issues

Andrea Johnson

Andrea Johnson

Customer Service Tips | Start-Up Guides

If you’re running a smart, hard-working organization, then honesty is the magic bean that will make it grow. And it all starts with you. If you set an example of delivering on promises, your team will follow your lead. Your customers will then sense that you and your people are trustworthy. If you're trustworthy you’ll get the referrals and reviews you need.

Oct01

Start-Up Guide #7: 5 Steps to 5 Star Reviews Start-Up Guide #7: 5 Steps to 5 Star Reviews

Andrea Johnson

Andrea Johnson

Customer Service Tips | Start-Up Guides

Never underestimate the importance of building your online reviews. If you have a choice of building a beautiful new website or developing reviews - start on reviews first. This will give you accountability from day 1, and keep you on track to build a customer-focused team.

Oct01

Start-Up Guide #6: Referrals vs Advertising Start-Up Guide #6: Referrals vs Advertising

Andrea Johnson

Andrea Johnson

Customer Service Tips | Start-Up Guides

The past few start-up guides focused on shop production. But to grow your business, you also need to focus on healthy customer service.

It happens all too often. An employee or customer brings up a concern, and you're too busy to address it. That neglected concern begins to fester and soon pops back up as an even bigger problem. To help avoid this and the damage this can cause long-term, the next three guides will focus on customer service.

Sep26

Start-Up Guide #5: Material Handling Start-Up Guide #5: Material Handling

Andrea Johnson

Andrea Johnson

Why should material handling be a top priority on your set-up equipment list?

Protecting yourself and your workers from injury is not "optional" nowadays. There are major financial consequences if you cut corners on safety. The other loss factor is the money wasted from inefficient material handling.

Luckily, you have choices when you get to this step.

Sep26

Start-Up Guide #4: All About Sink Templates Start-Up Guide #4: All About Sink Templates

Andrea Johnson

Andrea Johnson

Start-Up Guides | Stone Fabrication Tips

More about sink cutouts?! That's right. We've already talked about how sinks are usually the first and biggest bottleneck. Nailing down your sink fabrication is a non-negotiable step to your shop's success. So we're sharing the number one shortcut that will take you to a smooth running operation.

Sep26

Start-Up Guide #3: The Sink Cutout System Start-Up Guide #3: The Sink Cutout System

Andrea Johnson

Andrea Johnson

Our tried-and-true system for sinks is a simple "walk before you run" approach. By breaking up equipment purchases you can expand faster and avoid wasting resources. Here's what you'll need.

Sep22

Start-Up Guide #2: the Biggest Sink Cutout Mistakes Start-Up Guide #2: the Biggest Sink Cutout Mistakes

Andrea Johnson

Andrea Johnson

Start-Up Guides | Stone Fabrication Tips

All stone fab shops want to produce work with speed and precision. For a new fab shop, bottlenecks in production are a major concern. One of the first bottlenecks fab shops usually face is sink cutouts. They can be one of the slowest and most tedious parts of your production process if you handle it wrong.

How do you know if your sink cutting is a bottleneck?
If it's taking you longer than an hour per sink cutout, you've got a bottleneck.

Here are a few approaches fab shops take when trying to solve this bottleneck. We'll tell you which don't work, and what does.

Sep19

Come See Us in Verona Come See Us in Verona

Andrea Johnson

Andrea Johnson

Company News | Upcoming Events

Marmomac is the leading global event for the natural stone industry, and we'll be attending this year's in Verona, Italy!

Your friendly AccuGlide representatives will be there September 26-29, 2018 and we'd love to see you there.

If you're planning on attending this year's Marmomac, meet up with Ben at the show for help on AccuGlide, Ghines, or Thibaut equipment. Shoot Ben an email at This email address is being protected from spambots. You need JavaScript enabled to view it. to coordinate.

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