Returns & Order Info
Saw Tracking Assembly and Tracks Limited Warranty
The Tracking Assembly and Tracks (excludes motor) are warranted to be free from defects in material and workmanship for a period of two years from the date of invoice. AccuGlide Saws will repair or replace (at AccuGlide Saw’s discretion) the components mentioned under this warranty which evaluation proves to be defective in material or workmanship within two years from the date of purchase. This warranty is extended to the original retail purchaser only.
Motor and GFCI Limited Warranty
The motor is warranted by AccuGlide to be free from defect in materials and workmanship for a period of 1 year from date of invoice – OR a period of time which allows for using the equipment, and immediate discovery of defects. No warranty is expressed or implied by the motors original manufacturer rather serviced by AccuGlide Saws directly.
The GFCI and blade are covered under warranty from the original manufacturers. Contact AccuGlide Saws if you have any problems with these components.
The above warranties do not cover normal wear and tear, damage from operator abuse, accidents, lack of maintenance, damage from repairs made or attempted by any other repair person or center other than AccuGlide Saws, or consequential damage after ignoring the provided manufacturer instructions. This warranty is void if the product or any of its components are modified, altered, or changed in any way.
The above mentioned warranties are exclusive and in lieu of all other warranties, or conditions, written or oral, expressed or implied for merchantability or fitness for particular use or purpose. In no event shall AccuGlide Saws be liable for incidental, special, or consequential damages, including loss of profits. The liability of AccuGlide Saws on any claim for loss or damage arising out of the sale, resale, or use of its products or equipment shall in no event exceed the purchase price.
AccuGlide Saws must be notified of all claims for shortage or damage within 2 business days of receipt of shipment. It is the buyer’s responsibility to thoroughly inspect crates for their Saw, Tracks or Tables for shipping damage. Look for any evidence of damage on the outside packaging first. If you suspect shipping damage, notify AccuGlide Saws immediately – before you use your equipment. AccuGlide Saws does not assume financial responsibility for shipping damage, however, we may choose to assist in filing a shipping claim.
Merchandise may only be returned if the following criteria are met:
Unused equipment may be returned within 30 days, only with authorization from AccuGlide Saws. It must be sent back in the original packaging, and is subject to a 25% restocking charge to cover Seller’s cost of repacking and restocking. Unused equipment that is returned and requires cleaning or reconditioning will not be resold as new, and is subject to a 40% restocking fee.
Buyer must have consent and authorization from AccuGlide Saws (we will send you a RMA number.)
Equipment must be repacked as it was originally packaged by AccuGlide Saws shipping personnel. Buyer assumes all costs incurred if equipment is returned without correct packaging.
Return freight charges will be prepaid by Buyer.
NO return will be authorized for equipment that has been used unless it is covered under warranty.
We accept MasterCard, Visa, AMEX, or Discover Cards. You must include account number, expiration date, and address of cardholder if different from shipping address in the payment window of shopping cart. We may fax or email you your invoice, which must be signed, dated and returned by the cardholder before shipment on orders over 500.00. If you are not in the United States, please call us before ordering - our online shopping cart does not always process credit cards from non US-based banks.
We accept Wire Transfers for orders over $2000.00, however we must receive confirmation of funds transmittal from your bank before we ship. We require prepayment by wire transfer for all shipments outside of the United States and Canada. Please contact us for more details regarding this payment method.
We accept US company checks for COD orders under $350.00, at our discretion.
For orders that total more than $350.00, we reserve the right to require a Cashiers Check from anyone in the US.
If you prepay by company check (US only), we will ship merchandise when the check clears your bank, therefore, company checks will create order processing delays.
Starter checks or checks without pre-printed name and address information may delay order processing. All checks are subject to verification.
Customers who submit a NSF (Non Sufficient Funds) check for a COD order may be refused further COD shipment of merchandise. In this case, they may only receive merchandise after they prepay and their check clears, or pay COD by cashiers check or Money Order.
All checks and Money Orders are to be made payable to AccuGlide Saws.
All customers who request shipments to California addresses must pay California sales tax, unless recipient is an authorized distributor for AccuGlide Saws, and provides AccuGlide Saws with a valid California Reseller’s License Number.
All prepaid orders canceled after payment is made are subject to a 25% restocking fee. This helps us recoup the production loss of an order that is in the production queue and removed. This fee also covers the credit card chargeback fees we are subject to.
The remaining 75% credit is due to the customer on the scheduled ship date and will be issued by credit card refund or check depending on original payment method.
Prices are subject to change without notice.
All online prices are listed in US Dollars.
The prices contained in this website ONLY apply to orders shipped within the 50 states of the United States.
If we ship to your freight forwarder in the US, we reserve the right to add additional charges for changes in standard packaging which are often required for international shipping, or if we have to do additional paperwork/research in order for the merchandise to be forwarded to another country.
If, at our discretion, we decide to ship outside of the United States without the help of the customer’s freight forwarder (or if customer does not have a freight forwarder), or if we have to choose our own freight forwarder, different pricing will apply.
Any price increases will be applied according to our discretion. Pricing will be determined by, among other factors, shipping destination country, required changes in electrical configuration of products, additional packaging, labor, required paperwork and/or research for customs, and other inherently incurred costs due to the nature of international shipping.
AccuGlide Saws reserves the right to make changes or improvements on its products without notice. These shall not affect previously purchased equipment or merchandise. AccuGlide Saws also reserves the right to discontinue products at any time without notice.
Freight prices are calculated from zip code 93422 in Atascadero, California, USA.
Small package ground and air shipments are shipped via FedEx or UPS. Any merchandise over 108” length must be shipped via truck freight. Carrier selection is made by AccuGlide Saws only.
The current COD fee for all UPS and FedEx shipments is $12.00.
Certain Additional Handling and surcharges are added for some packaging (such as wood crates.) These fees may not appear in the totals window of the shopping cart area, however, if these charges rightfully apply to your shipment, they will be added to the shipping total and will be billed to you by AccuGlide Saws.
AccuGlide Saws reserves the right to bill additional handling fees, according to any special type of packaging.